Understanding the Care Team That Supports Your Loved Ones

At Flowers Home Care, we believe families deserve clarity, compassion, and confidence in the people who care for their loved ones. Whether you’re seeking support for a child, adult, senior, or veteran, knowing who is coming into your home and what their role entails is essential.

This guide explains the different types of caregivers we hire and how each one contributes to delivering the high-quality, person-centered care that Flowers Home Care is known for.

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Personal Care Aides (PCAs)

Role:

PCAs provide hands-on assistance with daily living needs. They are compassionate helpers who support independence and comfort at home.

What They Do:

• Bathing, grooming, dressing
• Mobility assistance and fall-prevention
• Light housekeeping and meal preparation
• Companionship and engagement activities
• Monitoring and reporting changes in condition
• Basic vital signs (BP, pulse, weight, temperature)

Why Families Love PCAs:

PCAs offer consistent, heart-centered support that strengthens safety and dignity—especially for seniors, individuals with disabilities, and veterans.

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Certified Nursing Assistants (CNAs)

Role:

CNAs have formal medical training and certification. They provide all PCA services and additional clinical support under the oversight of a nurse.

What They Do:

• All PCA duties
• More complex ADL support
• Skilled observations
• Documentation for Medicaid/waiver programs
• Support for medically fragile adults or seniors
• Assistance with equipment such as gait belts and Hoyer lifts

Why Families Choose CNAs:

CNAs are ideal for clients needing experienced, hands-on caregiving with added attention to medical detail.

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Nurses (LPNs & RNs)

Role:

Nurses provide medical oversight, assessments, and skilled care—especially for medically fragile children under GAPP or adults with chronic conditions.

What They Do:

• Skilled nursing visits
• Wound care, tube care, and medication administration
• Creating and signing care plans
• GAPP documentation for pediatric clients
• Supervising PCAs and CNAs
• Training caregivers and families

Why Families Trust Our Nurses:

They ensure each care plan meets clinical needs and program requirements with compassion at every step.

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Respite Care Providers

Role:

Respite caregivers provide short-term support to relieve family members and give them rest.

What They Do:

• Temporary supervision
• ADL support during family breaks
• Engagement and companionship
• Safety monitoring

Why Families Depend on Respite Care:

Caregiving is demanding—respite providers ensure families get rest while their loved one remains safe and supported.

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Behavioral / IDD Caregivers

Role:

Caregivers trained to support children and adults with autism, behavioral needs, developmental delays, or intellectual disabilities.

What They Do:

• Routine-building and structure
• Safe redirection of behaviors
• Sensory-friendly engagement
• Personal care assistance
• Communication and daily skill support

Why Families Value Them:

They bring patience, compassion, and specialized understanding to families navigating complex behavioral needs.

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Behavioral / IDD Caregivers

Role:

Caregivers trained to support children and adults with autism, behavioral needs, developmental delays, or intellectual disabilities.

What They Do:

• Routine-building and structure
• Safe redirection of behaviors
• Sensory-friendly engagement
• Personal care assistance
• Communication and daily skill support

Why Families Value Them:

They bring patience, compassion, and specialized understanding to families navigating complex behavioral needs.

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Administrative & Care Coordination Team

Behind every caregiver is our Flowers Home Care leadership and coordination team, ensuring seamless, high-quality service.

What We Do:

• Match families with the right caregiver
• Communicate with providers, nurses, and case managers
• Support approvals (GAPP, VA/VCCN, Medicaid waivers)
• Maintain compliance and documentation
• Provide family education and guidance

Why Families Appreciate Our Team:

We handle the details so you can focus on what matters—your loved one.

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Our Hiring Standards

We hire only individuals who demonstrate:

• Compassion
• Reliability
• Professionalism
• Clean background and reference checks
• Verified certifications and training
• Strong communication and empathy

All caregivers receive ongoing training to ensure the highest level of care.

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Why Flowers Home Care?

Because we believe in giving people their flowers now, rather than later.

We proudly support families across Georgia, providing compassionate, culturally sensitive, family-centered care for:

• Children and young adults (GAPP, Katie Beckett)
• Adults with disabilities
• Seniors
• Veterans & surviving spouses (with no out-of-pocket cost through VA programs)

At Flowers Home Care, you are not just another case—you are family.